Registered for warranty ( FB page www.facebook.com/phyajewelry by doing as below)

1. Inbox to FB page
2. Snapshot your PHYA's products
3. Fill your Name, Address and Phone Number
4. Where to buy & date
Warranty policy
- You can exchange products within 7 days from the date of receiving items


Exchange and Return

- In any situation, we reserve the right to return the products, product exchange and issue a refund. Except for damage caused by the company's mistake, the product can be substituted

- For gemstones, Phya stone is made entirely of natural stones. Natural marks in the rock are possible. Not marks caused by the manufacturing process. The warranty

does not apply to exchange.

- If the necklaces or bracelets do not fit, you can send back for a size change within 7 days.


Shipping information

- Free Domestic Shipping (EMS by Thailand Post)

- Add $10 for International Shipping Cost (Registered Airmail by Thailand Post) 

  Estimated shipping time: within 7-14 working days (Exclude weekend and public holiday).

- Get a FREE UPGRADE to EMS by Thailand Post on any purchase over $200


Any questions, please contact our Customer Service:

Email: phyajewelry@gmail.com

Facebook: @phyajewelry

Instagram: @phyajewelry

Line@ : @phyajewelry

Tel. +6681 116 8188


Representatives are available 8:00AM-7:00PM Monday-Friday, 9:00AM-5:00PM Saturday-Sunday. 



22 Trok Nava Alley, Sao Chingcha, Phra Nakhon, Bangkok 10200 Thailand